Welcome to

Student Issues and Solutions Overcoming Fee Challenges

05th July 2023 | SuccessVisa

Welcome to SuccessVisa! In this video, Amit discusses common student issues and offers solutions to overcome them. One of the major concerns faced by students is the payment of fees. Many students struggle to pay the full fee upfront and often seek alternatives such as installment plans.

In this informative video, Amit shares a compelling story about a student who recently visited our office, distressed due to the cancellation of their CoE (Confirmation of Enrolment) The cancellation was due to an oversight on the part of the student's agent. While the student had paid the fee to the agent, it had not been forwarded to the institution in a timely manner. Consequently, the institution cancelled the student's CA and requested an additional payment of $1500 for re-enrollment.

To avoid such situations, Amit advises students to always ask their agent for a payment receipt or any form of proof. This will ensure the fee is promptly paid to the institution. Transparency and documentation are crucial in maintaining a smooth fee payment process.

Apart from fee-related issues, students may encounter other challenges as well. If you are experiencing difficulties with course fees, visa cancellation, change of education provider, dissatisfaction with your education agent, or any quality-related concerns, you can reach out to the Commonwealth Ombudsman. For students studying in the vocational sector, the appropriate contact is The Australian Skills Quality Authority (ASQA), the national regulator for Australia's vocational education and training (VET) sector, while students in the higher education sector can contact TEQSA (Tertiary Education Quality and Standards Agency)

At SuccessVisa, we understand the complexities students face and aim to provide comprehensive assistance. If you are still encountering fee-related problems or any other issues, please don't hesitate to contact us or visit our branch. Our experienced team is here to support you throughout your educational journey.


Join us in this informative video and empower yourself with the knowledge to tackle common student issues effectively. Remember, your success is our priority!